The app crashes

If you encounter this problem, try the following:

Make sure you're using a compatible device (you can find this information in the game description on the App Store or Google Play).

• Make sure that your device's operating system is updated to the latest version
• Check the storage capacity of your device
• Uninstall the application completely
• Close all open applications
• Restart your phone or tablet, it will clear some memory
• Download and install the latest version of the Virtual Regatta Offshore application
• Start the application and log in

If the problem persists despite these manipulations, it is because this is an anomaly in the application. In this case, our on-call development team is already alerted and working on an emergency update. Keep the application installed and wait until the next update appears, which shouldn't take too long.

Please note: if you are using an unrooted or jailbroken device, we cannot guarantee that our games will work properly.