First Steps

Getting started

• Report an issue
• Play Virtual Regatta Offshore free on your computer, mobile and tablet
• Contact customer support
• Turn the music on or off in-game
• Play as a guest or create an account
• Play without an Internet connection

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Entering a race

• Departure: problem accessing the race
• Join a race along the way
• Start of a race
• Play from multiple devices
• Know the number of participants in a race
• Unsubscribe from a race

Updating your profile

• Change the language of the game
• Change my username
• Change my country flag
• Change my email address
• Rename my boat

Mobile app

• Access the game from a mobile phone or a tablet
• Reinstall the game on my mobile device
• The app crashes
• The app doesn't work

Access and compatibility

• The web app crashes mid-game ("Array buffer allocation failed")
• The black screen issue
• Game compatibility with a computer touchscreen
• Web browsers compatible with the game
• Graphics card suitable recommendations
• Activate WebGL on my computer

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Settings

• Enable or disable the sound in game
• Display settings
• Change the measuring units

My account

• Email tracking: what it is and how to manage your preferences
• Delete my account
• Log out of the game
• Create an account
• Account sharing
• Change my password

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