Promotions, Contests, and Refunds

Can I get a refund if a promotion is launched after my purchase?

No. Promotions and special offers only apply during their active period.
Purchases made before a promotion starts cannot be retroactively refunded or adjusted.

Example: if you purchased a Full Pack at the standard price before a discounted offer began, the price difference cannot be refunded.

---

What if I win a Full Pack after already buying options?

In this case, the Full Pack you won is considered a separate reward, with no impact on previous purchases.
Any options bought before the contest remain valid and cannot be refunded.

Example: if you bought options for a race and later won a Full Pack through a contest, those earlier purchases remain final.

---

Why are retroactive refunds not possible?

Promotions and contests are limited-time events designed to engage our community.
Applying them retroactively would create unfair situations and make it impossible to manage offers consistently for all players.

---

🧭 In summary

• ❌ No retroactive refunds for purchases made before a promotion.

• 🏆 Contest rewards do not override previous purchases.

• 💬 Each transaction (purchase, offer, contest) is independent.